Melody Hail will be recognized for 30 years of employment with the Ottawa County Farm Bureau next week.
A reception will be held in her honor from 4 to 7 p.m. Jan. 14 at the Farm Bureau office at 25 East Steve Owens Blvd. in Miami.
One of the agents that she works with, Stacey Satterwhite, said if he had to use just one word to describe Hail it would be "caring."
“She’s a very caring person,” he said. “Even though her family was badly affected by the tornado with a death in the family, she was at the office late every night and the first one in in the morning.”
In addition to Satterwhite, the county agents are Mike Lillie and Robert Hokit.
Hail describes her job as secretary of the county office, but her duties seem to cover variety of responsibilities.
“I’m a very organized person,” she said. “I keep everything sorted in piles and know exactly what I need to do.”
Hail was in her early 20s with minimal secretarial experience when she was hired by the only agent in the office at the time, Joe Hill.
“I didn’t know anything about the insurance business,” she said. “I’ve learned a lot over the years.”
Perhaps the most important thing Hail has learned is patience.
“Much of what I’ve learned has helped me in my private life,” she said.
She describes herself as a “Jack of all trades,” also fulfilling the post of customer service representative.
“There’s always something new happening here,” Hale said about working in an insurance agency.
Hail is a native of Picher, graduated from Picher High School and calls herself a “chat rat.”
“I’m very proud of my Picher heritage and have been very sad of what has happened there,” she said, talking about the recent buy-out.
Hail enjoys working in a relatively small office and describes the relationship between her co-workers’ as a “family.”
“We work together and our schedules are pretty flexible,” she said. “We try to help each other out.”
Her 19-year-old daughter, Keeley, is currently attending Pittsburg (Kan.) State University.