†Miami Nursing Center is the recipient of† an Excellence in Action Award recognizing superior commitment to customer satisfaction.†
The distinction was given by My InnerView Inc., a national quality data management firm contracted by the Oklahoma Health Care Authority.
"This award is especially meaningful because it is based on survey information from our residents as well as their families," said Jonnita Johnson, Miami Nursing Centerís administrator.
Sandra Brown, daughter of Wilma Young, a resident of the nursing home for two years, is among family members who participated in the survey.
"The integrity and respect shown to the residents, and overall quality of care demonstrated by the management and employees of Miami Nursing Center are outstanding," said Brown, who related her motherís remarkable improvement since moving to the center. "Mrs. Johnson instills a nurturing environment and is a wonderful leader of this facility. The entire staff should be commended for achieving this special recognition. They are so deserving."