Our number one priority is providing excellent care to our residents," says Alberta Alspaugh, administrator at Osborne Care and Rehab. "Providing that care involves more than just nursing or therapy; it includes nutritious and varied meals, fun and stimulating recreational activities; social services for residents and their families; a clean, well-maintained building, and such things as maintaining an accurate medical record and correct insurance billing."
Since coming to Osborne Care and Rehab, Alspaugh has developed a leadership team that also focuses on that priority of excellent care.
"We have a group of department heads that share in my vision of providing the best possible care to our residents. Also, they understand, like our excellent nursing staff, the importance of providing great customer service to our physicians and the medical community."
The following people make up the new leadership team at Osborne Care.
Alberta Alspaugh assumed the administrator role at Osborne Care and Rehab in June, coming from the same role at Grand Lake Villa in Grove. She is a 1986 graduate of the Labette Community College nursing program and in 2001obtained her licensure as a Long-Term Care Administrator. Alberta has three children and one grandchild. She and her husband of 29 years have lived in Miami since 2001.
Phillip Lowery, Business Office manager, is originally from Pryor and has been a Miami resident since 2005. Also a licensed CNA, Phillip has worked at Osborne since 2009.
Christina Stewart, billing coordinator, attended Tulsa Community College and has been a resident of Miami for six years.
Mary Stewart, dietary supervisor, is a native of Miami and Picher. She has been with Osborne Care and Rehab since 2007.
Tina Golden, director of Medical Records, attended North Idaho College where she received an AA in Criminal Justice. She is a veteran of the U.S. Army, having served as an Apache Helicopter Mechanic. She has worked as an EMT and in various positions within the home health industry. Tina and her two daughters, Cheyanne and Shelby, as well as fiancÚ, James, live in Bluejacket.
Tonee Jones, director of Nursing, received her AA, AS and AAS in Nursing from NEO A&M. Tonee is a Miami native and a veteran of the U.S. Army where most of her enlistment was spent in South Korea. She is the mother of two children, Caspian and Jensen, with a son due in October. Tonee and her fiancÚ, Aaron, live in Miami.
Dusty Johnson, marketing director is a Miami native, returning to the area recently from California where he marketed for both long-term and long-term acute care facilities. He holds a bachelor of arts degree in journalism from the University of Oklahoma, and is a veteran of both the U.S. Marines and U.S. Navy. His son, Zachary, is currently stationed with the U.S. Army in Afghanistan and daughter, Olivia, lives in Australia.
Andrea Mercer, Social Services/activities director, is certified in both Social Services and Activities and also is licensed as a CNA, CMA and RNA. She recently came to Osborne Care from Grand Lake Villa in Grove. Andrea grew up in Jay, and now lives in Oaks with her husband and three children.
Freddy Cobbs, main-tenance director, worked 23 years for Eagle Picher in their maintenance department. Freddie and his wife of 31 years have lived in Miami for twenty-years.
Kim Schills, assistant director of Nursing, has been an LPN since 1995, and will attend NEO A&M in January to complete her RN degree. Kim has worked in long-term care for the past seven years, and came to Osborne Care from Grand Lake Villa in Grove. She is the mother of Michaela, Haley and Holden, the three of which keep her odometer rolling with trips to band performances and baseball games.
Other changes on the way for Osborne Care and Rehab include redecorated hallways, each with a unique theme such as Route 66 and Theater Way. The dining room is being renovated as well with new tables and chairs and the introduction of a salad bar from which residents can be served.
"At Osborne, we are also making a strong commitment to our therapy program," says Alspaugh. Therapy is such a key component for recovery and healing. We have taken a very proactive approach in providing our residents the best physical, occupational and speech therapy available. Again, it is all about providing our residents excellent care.
People have a choice of facilities for themselves or their family members. We want to be that first choice."
Osborne Care and Rehab is located at 2530 North Elm Street in Miami. They welcome anyone to tour the facility and meet the team.