Flood-impacted residents living in Ottawa County may be eligible for disaster relief assistance through the American Red Cross, officials announced Saturday.

A service center opened Saturday to support flood victims.

The Red Cross service center will be staffed by caseworkers as well as healthcare and mental health teams. In addition to direct assistance, the Red Cross will make referrals to additional community agencies providing disaster relief.

 The Red Cross service center is located in the Miami Civic Center building at 129 Fifth Ave. It will be receive clients daily from 9 a.m. until 6 p.m.

The assessment process, according to Red Cross public affairs representative Justin Meyer, includes an approximate 45-minute interview with caseworkers. At that time, a data file will be created as volunteers interview flood victims and document property loss, gather financial information and prepare a needs assessment. That criteria will be coupled with a property assessment.

Red Cross members have started the process of assessing properties, but many are still inundated with water.

Victims whose property is still underwater can proceed with the interview process, according to organizers of the local service center, and the property assessment will be added when available.

Questions regarding Red Cross flood relief may be directed to 1-866-438-4636. Hearing impaired callers may call TDD 1-800-526-1417.